How do the ratings work?
When a service applies to be on our app, one of the things our verification team look at are previous ratings from people that have used them before. As long as they are one of the top providers and meet other checks, they are allowed to come onto our apps.
Every user then is able to provide a rating and comment every time a service is used so that others can learn from their experience. We regularly check the reviews to ensure only the top services in your area are available for bookings.